Privacy policy
What information do we collect?
At AquÃ, we value your privacy and are committed to protecting your personal information. We collect and use data, such as your name, contact details, and purchase history, to process orders, improve our services, and provide personalized experiences. Your information is securely stored and never shared with third parties, except as required for order fulfillment and legal compliance.
By using our website, you consent to our data practices. You can request to access, update, or delete your personal information at any time. For inquiries, contact us at [email protected].
How do we collect information?
We may collect information about you whenever you interact with us. For example, when you contact regarding our activities, register as a supporter, send or receive information or sign a petition, you specifically and knowingly provide us with your personal information. We may also receive information about you from third parties – but only if you have given them permission to share your information.
Confidentiality
We will not be responsible for the privacy of data collected by websites not owned or managed by Charity, including those linked through our website.
Making a complaint
If you are not satisfied with the response, please contact us at [email protected] with the details explaining your concerns. We will review your complaint and investigate if the right procedures have been followed and respond back to you as appropriate. We aim to complete this investigation within 15 working days of receiving your complaint, however, in some cases it may take longer. If you are still unsatisfied with the response, you may contact us.
